A new hotel that is staffed with robots has opened in Japan. The Henn-na Hotel (which translates as “Strange Hotel”), is part of the Huis Ten Bosch theme park complex in Sasebo, Nagasaki Prefecture. Guests can also access their rooms via face-recognition, and are able to control room amenities via tablets.
The Henn-na Hotel was designed by Kawazoe Lab, the Institute of Industrial Science at the University of Tokyo, and Kajima Corporation. As well as aiming to provide a pleasant and comfortable stay for guests, the hotel was designed to be cost-effective, modern, environmentally-friendly and fun.
Robots are deployed at the front desk to help guests check-in and out. According to the Henn-na Hotel, it’s possible to hold a conversation with the “warm” and “friendly” robots while they get on with their work. Alternatively, self-service check-in and check-out eliminates the need to go to the front desk or to wait in line.