This new leftist feel-good Starbucks policy of allowing anyone in to just hangout and use the restroom is utterly ridiculous. And the way they are instructing their employees to use a hands-off approach leaves them virtually helpless.
It reminds me of the movie Demolition Man. Actor Rob Schneider plays a futuristic police dispatcher in this Utopian society where everyone gets along. A violent criminal from the past is introduced into the society and begins wreaking havoc – beating up cops.
Schneider and his fellow pacifist officers are watching the carnage on video. They are all horrified – and then Schneider exclaims: “We’re police officers. We’re not trained to handle this kind of violence.”
Starbucks will come to deeply regret their decision.
from Zero Hedge:
Customers Rage As Starbucks Turns Into Homeless Shelter
Starbucks’ controversial decision to enable every Tom, Dick, and non-paying Harry to use their restrooms has sparked equal parts criticism and praise, mirroring the nation’s increasingly extreme partisan perspective on every- and any-thing…
“It sounds like Starbucks is turning their stores into homeless shelters. Their coffee is strong but their management is weak,” said Ron Raduechel, a 64-year-old retired supply chain executive from Waukesha, Wis., who said he would no longer go to Starbucks.
…“I believe Starbucks is doing what’s right in their hearts whether its outcome sparks negativity or not,” said Johnny Varela, a 31-year-old carpenter in Orlando, Fla.
“I think Starbucks is very humanitarian.”
Starbucks has been forced to issue a second statement to explain its new policy following complaints that it would turn cafes into homeless shelters and drug havens.
As The Wall Street Journal reports, employees now have detailed instructions on what to do if someone is behaving in a disruptive manner, such as smoking, using drugs or alcohol, using restrooms improperly or sleeping.
Under the procedures for handling disruptive guests, Starbucks said Monday, managers and baristas should first ask a fellow employee to verify that a certain behavior is disruptive and if it is, respectfully request that the customer stop.
Other examples of disruptive behavior include talking too loudly, playing loud music and viewing inappropriate content. The company provided employees with examples of when they should call 911, which includes when a customer is using or selling drugs.
Starbucks’s piecemeal messaging on the issue and the outpouring of commentary that ensued shows the challenges firms can face in an era when every corporate move can be immediately telegraphed and then dissected by the public at large.